It is a policy of Alianzas Planos, S.L.U. to satisfy the expectations and needs of our Clients in harmony with the objective of satisfaction of the shareholders that supports us, establishing and maintaining the high quality of our products and services.
In short, our Quality Policy in Alianzas Planos, S.L.U. is based on the following principles:
The Client is the essential element and raison d'être of our company. Therefore, it is fundamental for us to know your needs and judgments. Only then, we will be able to satisfy you.
An important part of the customer satisfaction lies in the quality of service. Our commitment is to increase the flexibility and to reduce the reaction time to customer orders.
Therefore, all the developed activities must be conceived and executed with the aim of achieving this objective, which means that Quality is everyone's responsibility.
Continuous improvement is the guarantee of future. Our goal is to reduce errors and the causes that produce them, by introducing preventive schemes. Our goal is to minimize the defects.
Our suppliers make a valuable contribution, helping us to meet the Client's needs. Their contribution is key to achieve success in today and tomorrow markets.
The compliance with current legislation, as well as any other requirement that the organization subscribes.
We prevent the contamination that our activity could cause with the adoption of good environmental practices and incorporating the necessary improvements that are possible in our processes, in order to minimize the environmental impacts that could arise as a result of our activities, improving our environmental performance.
We assign the necessary resources for an effective management of the prevention of occupational risks.
Our Quality is measured, not only in meeting the specifications and legal requirements, but also in exceeding the expectations of our Clients, in each and every one of the aspects of our business. Our path to excellence goes unquestionably to achieve Customer Satisfaction.
Puerto de Sagunto, April 29th, 2020